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Our packaging
What Might Your Order Arrive in?
We choose the packaging that best suits your order. Whenever we can, we reuse clean, strong boxes and packing materials.
Smaller or lighter orders may arrive in a recyclable mailing bag instead.
cardboard box
Best for larger, heavier or fragile orders. We reuse clean and suitable boxes whenever we can rather than throwing them away. Reuse or recycle at home
Mailing bag
Best for smaller or lighter orders. Our mailing bags are recyclable and help keep products dry without using a box when one is not needed. Recycle with soft plastics
When Your Parcel Arrives
Reuse any packaging that is still useful, then recycle it in the right place when you no longer need it.
1
Reuse useful packaging
Keep a sturdy box or clean packing material for another parcel.
2
Flatten cardboard
Remove loose tape, flatten the box and place it in card recycling.
3
Recycle mailing bags
Take clean bags to a supermarket soft-plastic collection point.
Why Our Packaging Can Vary
Every order is different, so we choose packaging based on the size, weight and type of products it contains.
WE REUSE BOXES
A reused box may have old tape marks or branding. It is still clean, strong and ready for another journey.
We Choose the right fit
We avoid using a large box when a smaller box or mailing bag will protect your order just as well.
SAFE DELIVERY COMES FIRST
Liquids, aerosols, glass and fragile items sometimes need extra protection so they reach you safely.
